Before the first payment, shoppers check whether you can be trusted
Nobody pays an unknown store without thinking: they search for reviews, check the social profiles, type "brand + scam". And when a shopper asks AI where to buy a product, the assistant names a few stores and the marketplaces. The audit shows whether you pass that check and make it into the answer.
Three checks that matter most for you
- Independent reviews: What people write about the store on independent platforms and what search returns for "brand + reviews".
- Branded search: What sits next to your name in the results: your official pages or other people's threads and complaints.
- AI share of voice: In what share of "where do I buy..." answers 8 models name you rather than marketplaces and competitors.
A typical scenario
A store has good products and fast delivery but not a single review on independent platforms. Asked where to buy, AI names marketplaces and two competitors. The report shows which trust signals to add to make that list.
See your business through a customer's eyes
A full 9-channel audit: scores, findings with proof links and a 90-day action plan.