Before booking, patients vet both the clinic and the doctor
They google the doctor's name, read reviews on medical platforms and ask AI where to go with their problem. One unanswered negative review outweighs ten good ones. The audit shows what a patient finds on the way to booking and at which step you lose them.
Three checks that matter most for you
- Doctor and clinic reviews: Rating and recency on Google and medical platforms, and whether the clinic responds to criticism.
- Search and maps: Whether people find you by service and specialty, not just by name, and whether maps send them to an old location.
- AI answers: Whether 8 AI models recommend you for your specialty in your city, and whether they confuse you with a same-name clinic.
A typical scenario
A clinic shares its name with one in another city, and AI assistants mix that clinic's reviews, including its scandals, into answers about yours. The report measures this confusion risk per model and shows how to anchor the right facts to your brand.
See your business through a customer's eyes
A full 9-channel audit: scores, findings with proof links and a 90-day action plan.